Les questions les plus fréquemment posées à Alumat Zeeman
Greenhouse parts
Some products bear the initials of Alumat Zeeman or the article number.
Of course it’s annoying if you can’t find the part you’re looking for! Our extensive machinery enables us to engineer the production of various products on a project basis.
Yes, contact our sales team.
You can buy both large and small quantities from Alumat Zeeman. However, varying minimum order quantities may apply to specific products.
Alumat Zeeman exports internationally. Thanks to our vast experience we can guarantee trouble-free logistics, including flawless customs clearance.
It is possible to buy parts from Alumat Zeeman as a private individual. Please note that you cannot pay in cash. You can only pay by debit card or bank transfer.
Alumat Zeeman does not sell used parts.
The payment terms depend on the size of your order and/or credit limit, unless agreements to the contrary have been made.
The delivery time depends on the size of the project and/or order. You will receive an indication of how much time it is certain to take, together with your quotation. The sales team can give you an updated indicative delivery time at all times.
Please contact us if you wish to lodge a warranty claim. You can do this by contacting our sales team or by calling +31 (0)88 4000 800. Please note that there are a number of conditions attached to claiming warranty. You will find these in our General Terms and Conditions. We have set out a number of important points below for your convenience.
- Alumat Zeeman BV does not provide any guarantee on consumables.
- For the rest, the warranty that the importer, manufacturer or agent has given Alumat Zeeman B.V. is provided.
- All goods eligible for warranty or repair must be delivered to Alumat Zeeman B.V., carriage paid, accompanied by their purchase invoice. Failure to include a purchase invoice will invalidate all warranty claims.
- The costs of shipment by Alumat Zeeman B.V. to the importer, manufacturer, etc. are at the expense of the customer, as are any costs charged to Alumat Zeeman B.V. by the manufacturer, importer, etc. All goods will be returned to the customer at the customer’s expense and risk.
- Exclusively at the discretion of Alumat Zeeman B.V., defects to goods that were delivered to the customer which are covered by the warranty will be either repaired or replaced by new a new item if, in the opinion of Alumat Zeeman BV and/or the manufacturer, the defects can be attributed to construction flaws, the materials used or the particular model, resulting in the customer’s inability to use the item for the purpose for which it was intended.
- All warranty claims shall lapse if the customer has independently made changes or repairs to the goods delivered to the customer, does not use these goods accurately according to the instructions provided or treats them injudiciously in any other way.
Greenhouse ventilation systems
The delivery time depends on the size of the project and/or order. You will receive an indication of how much time it is certain to take, together with your quotation. The sales team can give you an updated indicative delivery time at all times.
Thanks to Alumat Zeeman’s extensive machinery, we are also able to produce subsystems.
If you inform us about your location, greenhouse type and ventilation requirements we will be able to determine which type of ventilation system is best suited to your situation. Alumat Zeeman will be happy to give you obligation-free advice for your project. You can always rely on our expertise in finding an appropriate solution.
When you submit a quotation, we make a calculation so that we will be able to give you an indication of the costs. Contact our sales team.
Alumat Zeeman does not build complete greenhouses. Of course, we have many connections with greenhouse builders who can supply you with a complete greenhouse. Alumat Zeeman is your supplier for parts, ventilation- and screen systems.
Alumat Zeeman designs, produces and delivers complete systems. In cooperation with our regular partners, we can also take care of the necessary installation.
Do you want to keep insects inside or outside the greenhouse? This can be achieved with insect nets that are fitted to the ventilation system.
Push rods are made of aluminum tubes. Alumat Zeeman mainly uses Contiflo tubes due to their durability.
Please contact us if you wish to lodge a warranty claim. You can do this by contacting our sales team or by calling +31 (0)88 4000 800. Please note that there are a number of conditions attached to claiming warranty. You will find these in our General Terms and Conditions. We have set out a number of important points below for your convenience.
- Alumat Zeeman BV does not provide any guarantee on consumables.
- For the rest, the warranty that the importer, manufacturer or agent has given Alumat Zeeman B.V. is provided.
- All goods eligible for warranty or repair must be delivered to Alumat Zeeman B.V., carriage paid, accompanied by their purchase invoice. Failure to include a purchase invoice will invalidate all warranty claims.
- The costs of shipment by Alumat Zeeman B.V. to the importer, manufacturer, etc. are at the expense of the customer, as are any costs charged to Alumat Zeeman B.V. by the manufacturer, importer, etc. All goods will be returned to the customer at the customer’s expense and risk.
- Exclusively at the discretion of Alumat Zeeman B.V., defects to goods that were delivered to the customer which are covered by the warranty will be either repaired or replaced by new a new item if, in the opinion of Alumat Zeeman BV and/or the manufacturer, the defects can be attributed to construction flaws, the materials used or the particular model, resulting in the customer’s inability to use the item for the purpose for which it was intended.
- All warranty claims shall lapse if the customer has independently made changes or repairs to the goods delivered to the customer, does not use these goods accurately according to the instructions provided or treats them injudiciously in any other way.
Screening systems for horticulture
The delivery time depends on the size of the project and/or order. You will receive an indication of how much time it is certain to take, together with your quotation. The sales team can give you an updated indicative delivery time at all times.
When you submit a quotation, we make a calculation so that we will be able to give you an indication of the costs. Contact our sales team.
Alumat Zeeman does not build complete greenhouses. Of course, we have many connections with greenhouse builders who can supply you with a complete greenhouse. Alumat Zeeman is your supplier for parts, ventilation- and screen systems.
Alumat Zeeman designs, produces and delivers complete systems. In cooperation with our regular partners, we can also take care of the necessary installation.
Alumat Zeeman sells various types of cloths for the following purposes:
- Blackout
- Energy savings
- Diffuse light
Installing a screening system allows you to keep heat inside – or outside, if you prefer. This saves energy. Thanks to a screening system you can achieve the ideal climate for your crop and thus optimize crop growth.
Please contact us if you wish to lodge a warranty claim. You can do this by contacting our sales team or by calling +31 (0)88 4000 800. Please note that there are a number of conditions attached to claiming warranty. You will find these in our General Terms and Conditions. We have set out a number of important points below for your convenience.
- Alumat Zeeman BV does not provide any guarantee on consumables.
- For the rest, the warranty that the importer, manufacturer or agent has given Alumat Zeeman B.V. is provided.
- All goods eligible for warranty or repair must be delivered to Alumat Zeeman B.V., carriage paid, accompanied by their purchase invoice. Failure to include a purchase invoice will invalidate all warranty claims.
- The costs of shipment by Alumat Zeeman B.V. to the importer, manufacturer, etc. are at the expense of the customer, as are any costs charged to Alumat Zeeman B.V. by the manufacturer, importer, etc. All goods will be returned to the customer at the customer’s expense and risk.
- Exclusively at the discretion of Alumat Zeeman B.V., defects to goods that were delivered to the customer which are covered by the warranty will be either repaired or replaced by new a new item if, in the opinion of Alumat Zeeman BV and/or the manufacturer, the defects can be attributed to construction flaws, the materials used or the particular model, resulting in the customer’s inability to use the item for the purpose for which it was intended.
- All warranty claims shall lapse if the customer has independently made changes or repairs to the goods delivered to the customer, does not use these goods accurately according to the instructions provided or treats them injudiciously in any other way.
Industrial processing
The payment terms depend on the size of your order and/or credit limit, unless agreements to the contrary have been made.
When you submit your request for quotation we would like to receive the material specifications, the desired quantities and a drawing or sketch of the product.
Alumat Zeeman processes wire in diameter sizes ranging from 0.8 to 6 mm.
This is certainly possible. Thanks to our versatile machinery, we at Alumat Zeeman are happy to make customized products.
Alumat Zeeman processes sheets up to a maximum length of 6 meters.
Our vast experience in engineering and knowledge of greenhouses makes it possible for us to design and produce specific, customized parts.
This is possible at Alumat Zeeman. We are happy to produce your products with our extensive machinery.
The following materials can be processed by us:
- Steel
- Pre-galvanized metal (sendzimir)
- Aluminum
- Stainless steel
- Coated pre-galvanized metal sheets (sendzimir) (polyester 0.63 mm)
The above types of material are available from stock in various sizes and thicknesses.
We would be happy to look into the possibility of finding a solution in consultation with you.
You can certainly supply your own technical drawings. We can open drawings in all commonly used file types. You can also submit a sketch. If there are any uncertainties, we will send you a drawing for approval beforehand, so that we can be sure that your product will be made according to the correct specifications.
Samples can be sent for specific products.
It is possible to supply your own materials. However, in many cases this will not be necessary. Alumat Zeeman has a number of different materials in stock to make things easier for you.
- Steel
- Aluminium
- Stainless steel
- Pre-galvanized metal (sendzimir)
We can rejuvenate tubes from roughly 12 to 120 mm in diameter. Do you have a specific type of processing in mind or do you need to have a tube processed with a different diameter? We will be happy to think along with you!
- Rejuvenation
- Punching
- Bending
We keep an extensive stock of Contiflo and aluminum tubes in stock. In addition to this, we also have various gas pipes.
The following materials can be processed by us:
- Steel
- Pre-galvanized metal (sendzimir)
- Aluminum
- Stainless steel
- Coated pre-galvanized metal (sendzimir) sheets (polyester 0.63 mm)
The above types of material are available from stock in various sizes and thicknesses.
Thanks to our vast experience in engineering, we are thoroughly familiar with making all types of technical drawings and will be happy to take care of this for you.
Alumat Zeeman processes sheet metal up to 6 meters in length and 2 meters in width.
Our extensive machinery allows us able to perform many additional processing operations. We are happy to take care of such additional processing operations as galvanizing, coating and welding for you.
The following materials can be processed at Alumat Zeeman:
- Spring steel (stainless steel)
- Galvanized steel
Alumat Zeeman has an expert team with a great deal of knowledge and experience which they are happy to put at your disposal for the creation of a suitable product. This can be applied not only to the horticulture sector, but also to other branches of industry.
The delivery time depends on the size of the project and/or order. You will receive an indication of how much time it is certain to take, together with your quotation. The sales team can give you an updated indicative delivery time at all times.
Please contact us if you wish to lodge a warranty claim. You can do this by contacting our sales team or by calling +31 (0)88 4000 800. Please note that there are a number of conditions attached to claiming warranty. You will find these in our General Terms and Conditions. We have set out a number of important points below for your convenience.
- Alumat Zeeman BV does not provide any guarantee on consumables.
- For the rest, the warranty that the importer, manufacturer or agent has given Alumat Zeeman B.V. is provided.
- All goods eligible for warranty or repair must be delivered to Alumat Zeeman B.V., carriage paid, accompanied by their purchase invoice. Failure to include a purchase invoice will invalidate all warranty claims.
- The costs of shipment by Alumat Zeeman B.V. to the importer, manufacturer, etc. are at the expense of the customer, as are any costs charged to Alumat Zeeman B.V. by the manufacturer, importer, etc. All goods will be returned to the customer at the customer’s expense and risk.
- Exclusively at the discretion of Alumat Zeeman B.V., defects to goods that were delivered to the customer which are covered by the warranty will be either repaired or replaced by new a new item if, in the opinion of Alumat Zeeman BV and/or the manufacturer, the defects can be attributed to construction flaws, the materials used or the particular model, resulting in the customer’s inability to use the item for the purpose for which it was intended.
- All warranty claims shall lapse if the customer has independently made changes or repairs to the goods delivered to the customer, does not use these goods accurately according to the instructions provided or treats them injudiciously in any other way.
We can process many different types of tubes, including steel, aluminum or stainless steel tubes.
Webshop
The payment terms depend on the size of your order and/or credit limit, unless agreements to the contrary have been made.
The delivery time depends on the size of the project and/or order. You will receive an indication of how much time it is certain to take, together with your quotation. The sales team can give you an updated indicative delivery time at all times.
Please contact us if you wish to lodge a warranty claim. You can do this by contacting our sales team or by calling +31 (0)88 4000 800. Please note that there are a number of conditions attached to claiming warranty. You will find these in our General Terms and Conditions. We have set out a number of important points below for your convenience.
- Alumat Zeeman BV does not provide any guarantee on consumables.
- For the rest, the warranty that the importer, manufacturer or agent has given Alumat Zeeman B.V. is provided.
- All goods eligible for warranty or repair must be delivered to Alumat Zeeman B.V., carriage paid, accompanied by their purchase invoice. Failure to include a purchase invoice will invalidate all warranty claims.
- The costs of shipment by Alumat Zeeman B.V. to the importer, manufacturer, etc. are at the expense of the customer, as are any costs charged to Alumat Zeeman B.V. by the manufacturer, importer, etc. All goods will be returned to the customer at the customer’s expense and risk.
- Exclusively at the discretion of Alumat Zeeman B.V., defects to goods that were delivered to the customer which are covered by the warranty will be either repaired or replaced by new a new item if, in the opinion of Alumat Zeeman BV and/or the manufacturer, the defects can be attributed to construction flaws, the materials used or the particular model, resulting in the customer’s inability to use the item for the purpose for which it was intended.
- All warranty claims shall lapse if the customer has independently made changes or repairs to the goods delivered to the customer, does not use these goods accurately according to the instructions provided or treats them injudiciously in any other way.
Yes, you can do this via the My Account button in the online shop. You will have the opportunity to change your password there.
Yes, this is possible. Please contact our sales division for more information.
Yes, we can print your name, address and logo on the product label. However, you should bear in mind that conditions apply to such deliveries. Please contact our sales division for more information.
Yes, files can be downloaded from our online shop containing information about specific products. You will find this information below the relevant product (if available). This will be expanded in the future on all fronts.
If your discounts and price agreements have been incorporated into our system, these prices will automatically be displayed in the online shop (after you have logged in). If you nevertheless see a price that is incorrect, we kindly ask that you contact our sales team.
In specific cases, goods ordered by our customers need to be returned. This can be due to the following reasons:
- The products you have ordered are defective or damaged.
- The goods need to be repaired.
- The order you received does not contain the items you ordered (please do not open the packaging).
- The goods are part of an order in regard of which your salesperson has made an incidental agreement with stating that goods that were not used may be returned.
It is imperative that you contact us before returning these goods to us. We kindly request that you contact the salesperson who has sold you the goods first. His/her name and telephone number as listed on the documents accompanying your purchases.
Please note: Some products may have been manufactured specially for you or were made to order. Such products cannot be returned to us.
Your order was forwarded to our in-company clearance system. The sales division will then look at your order and send it to you, together with all the documentation and terms and conditions. We kindly ask that you send us an approved order confirmation in return.
If you wish to edit the basic information associated with your account, please contact our sales team.
You can expect a response from us within one business day, to the email address you have provided. In this email, you will find the activation link that can be used to activate your online shop account. Please note: this email may end up in your spam folder. If you have not received an email, please contact our sales team.
All items ordered by our online shop are charged to your account. Depending on the payment conditions, we will send you your order or you will be able to pick up your order from our warehouse in Maasdijk. If you pick up your order from our warehouse you will be able to pay for it with your debit card.
This depends on the delivery address and country. All prices are ex warehouse in Maasdijk. If desired, our own delivery service can deliver small consignment in the Westland and Lansingerland areas carriage free. View our delivery options.
Yes. Your entire customer history can be consulted via the customer portal after you have logged in with your email address and password. You can download all your documents in PDF in your personal customer environment.
Yes, if you have provided the email address for this purpose to our administration department, we will send you our sales invoices (your purchase invoices) by email.
You can search our entire online shop using the search function. Here, you can search by item number, keyword or a description of the part you need. If you are unable to find the item you need, you can contact us. We will be happy to help you!
Yes, this is possible. You will find all the orders you have placed via the online shop. Orders placed elsewhere (i.e. not through the online shop) will not be listed in this overview. You will find your ordering history under the ‘Log in’ tab.
You can consult your orders and to create standardized order lists. In addition to this, you will be able to browse our entire product range.
If you would like to delete your account, we kindly ask you to contact us.
Logistics
The warehouse is open on business days from 7.30 AM to 4.30 PM.
Yes, this is possible. Ask our administrative department for more information.
Yes, all orders are packaged in to comply with the relevant export requirements as a standard.
This depends on the delivery address and country. All prices are ex warehouse in Maasdijk. If desired, our own delivery service can deliver small consignment in the Westland and Lansingerland areas carriage free. View our delivery options.
Yes, Alumat Zeeman draws up customs documents for goods shipped to destinations outside the EU.
Yes, Alumat Zeeman has a C hook that enables very long materials to be loaded into a container.
Yes, our ordering system enables export invoices and/or packing slips to be created in multiple languages in Excel.
Yes, drop shipping is possible for orders.
Maasdijk office
Unfortunately, our head office in Maasdijk does not have a showroom, but our warehouse (from which goods can be picked up) does have many products in stock. You can, of course, make an appointment to view products or to be shown around the warehouse.
The warehouse is open on business days from 7.30 AM to 4.30 PM.
Our location at Honderdland 32 has a wireless network that is also accessible to our guests. This will help you pass your waiting time here fruitfully.
We at Alumat Zeeman consider sustainability one of our foremost priorities. Therefore, we have two charge points at our parking lot that can be used to recharge your electric car.
Yes, the Alumat Zeeman company building at Honderdland 32 is wheelchair-accessible. We look forward to seeing you!
