Obtenez les bons conseils auprès de nos collaborateurs expérimentés
Avec la boutique en ligne d’Alumat Zeeman, nous vous facilitons la vie. Mais peut-être hésitez-vous et aimeriez-vous savoir si une pièce convient bien pour votre situation. Vous recherchez une dimension légèrement différente ? Ou vous voulez savoir si un produit est encore en stock ? Aucun problème : en tant qu’organisation axée sur le service, nous disposons de notre propre équipe d’assistance. Des spécialistes qui connaissent bien les affaires – également vos affaires – vous aideront volontiers à résoudre n’importe quel problème concernant les pièces pour serres disponibles dans notre boutique en ligne. Passer une commande via la boutique en ligne est extrêmement simple. Nous nous chargeons du traitement dans notre entrepôt et de l’expédition.
Foire aux questions concernant les pièces pour serres
Nous avons énuméré les questions les plus fréquemment posées ; celles-ci sont disponibles en anglais.
Vous ne trouvez malgré tout pas la réponse à votre question ? Ou vous avez une autre question ? Vous pouvez alors nous contacter par mail ou par téléphone. Nous ferons le maximum pour vous répondre dans les 24 heures, pendant les jours ouvrables.
Tim
Sales
Some products bear the initials of Alumat Zeeman or the article number.
Of course it’s annoying if you can’t find the part you’re looking for! Our extensive machinery enables us to engineer the production of various products on a project basis.
Yes, contact our sales team.
You can buy both large and small quantities from Alumat Zeeman. However, varying minimum order quantities may apply to specific products.
Alumat Zeeman exports internationally. Thanks to our vast experience we can guarantee trouble-free logistics, including flawless customs clearance.
It is possible to buy parts from Alumat Zeeman as a private individual. Please note that you cannot pay in cash. You can only pay by debit card or bank transfer.
Alumat Zeeman does not sell used parts.
The payment terms depend on the size of your order and/or credit limit, unless agreements to the contrary have been made.
The delivery time depends on the size of the project and/or order. You will receive an indication of how much time it is certain to take, together with your quotation. The sales team can give you an updated indicative delivery time at all times.
Please contact us if you wish to lodge a warranty claim. You can do this by contacting our sales team or by calling +31 (0)88 4000 800. Please note that there are a number of conditions attached to claiming warranty. You will find these in our General Terms and Conditions. We have set out a number of important points below for your convenience.
- Alumat Zeeman BV does not provide any guarantee on consumables.
- For the rest, the warranty that the importer, manufacturer or agent has given Alumat Zeeman B.V. is provided.
- All goods eligible for warranty or repair must be delivered to Alumat Zeeman B.V., carriage paid, accompanied by their purchase invoice. Failure to include a purchase invoice will invalidate all warranty claims.
- The costs of shipment by Alumat Zeeman B.V. to the importer, manufacturer, etc. are at the expense of the customer, as are any costs charged to Alumat Zeeman B.V. by the manufacturer, importer, etc. All goods will be returned to the customer at the customer’s expense and risk.
- Exclusively at the discretion of Alumat Zeeman B.V., defects to goods that were delivered to the customer which are covered by the warranty will be either repaired or replaced by new a new item if, in the opinion of Alumat Zeeman BV and/or the manufacturer, the defects can be attributed to construction flaws, the materials used or the particular model, resulting in the customer’s inability to use the item for the purpose for which it was intended.
- All warranty claims shall lapse if the customer has independently made changes or repairs to the goods delivered to the customer, does not use these goods accurately according to the instructions provided or treats them injudiciously in any other way.
