Fragen Sie unsere erfahrenen Mitarbeiter um Rat
Mit dem Webshop von Alumat Zeeman machen wir es Ihnen leicht. Aber vielleicht haben Sie Zweifel, ob eine Komponente für Ihre Situation geeignet ist. Suchen Sie eine etwas andere Größe? Oder wollen Sie wissen, ob ein Artikel auf Lager ist? Kein Problem: Als dienstleistungsorientiertes Unternehmen haben wir unser eigenes Support-Team. Spezialisten, die das Geschäft – und auch Ihr Geschäft – kennen, helfen Ihnen bei allen Fragen zu den Gewächshauskomponenten in unserem Webshop. Die Bestellung über den Webshop ist sehr einfach. Wir kümmern uns um die Abwicklung in unserem Lager und Versand.
Die am häufigsten gestellten Fragen zu Gewächshauskomponenten
Wir haben die am häufigsten gestellten Fragen zusammengestellt, diese Fragen sind auf Englisch verfügbar. Hilft Ihnen die Antwort noch nicht weiter? Oder haben Sie eine andere Frage? Dann können Sie uns per E-Mail und Telefon erreichen. Wir streben danach, um an Werktagen innerhalb von 24 Stunden zu antworten
Tim
Sales
Some products bear the initials of Alumat Zeeman or the article number.
Of course it’s annoying if you can’t find the part you’re looking for! Our extensive machinery enables us to engineer the production of various products on a project basis.
Yes, contact our sales team.
You can buy both large and small quantities from Alumat Zeeman. However, varying minimum order quantities may apply to specific products.
Alumat Zeeman exports internationally. Thanks to our vast experience we can guarantee trouble-free logistics, including flawless customs clearance.
It is possible to buy parts from Alumat Zeeman as a private individual. Please note that you cannot pay in cash. You can only pay by debit card or bank transfer.
Alumat Zeeman does not sell used parts.
The payment terms depend on the size of your order and/or credit limit, unless agreements to the contrary have been made.
The delivery time depends on the size of the project and/or order. You will receive an indication of how much time it is certain to take, together with your quotation. The sales team can give you an updated indicative delivery time at all times.
Please contact us if you wish to lodge a warranty claim. You can do this by contacting our sales team or by calling +31 (0)88 4000 800. Please note that there are a number of conditions attached to claiming warranty. You will find these in our General Terms and Conditions. We have set out a number of important points below for your convenience.
- Alumat Zeeman BV does not provide any guarantee on consumables.
- For the rest, the warranty that the importer, manufacturer or agent has given Alumat Zeeman B.V. is provided.
- All goods eligible for warranty or repair must be delivered to Alumat Zeeman B.V., carriage paid, accompanied by their purchase invoice. Failure to include a purchase invoice will invalidate all warranty claims.
- The costs of shipment by Alumat Zeeman B.V. to the importer, manufacturer, etc. are at the expense of the customer, as are any costs charged to Alumat Zeeman B.V. by the manufacturer, importer, etc. All goods will be returned to the customer at the customer’s expense and risk.
- Exclusively at the discretion of Alumat Zeeman B.V., defects to goods that were delivered to the customer which are covered by the warranty will be either repaired or replaced by new a new item if, in the opinion of Alumat Zeeman BV and/or the manufacturer, the defects can be attributed to construction flaws, the materials used or the particular model, resulting in the customer’s inability to use the item for the purpose for which it was intended.
- All warranty claims shall lapse if the customer has independently made changes or repairs to the goods delivered to the customer, does not use these goods accurately according to the instructions provided or treats them injudiciously in any other way.
